CYTIZEN INSIGHTS

Comprender lo que cambia. Decidir lo que importa.

51 análisis ejecutivos sobre OT, ITSM, ciberseguridad, IA, dirección interina y ejecución compleja. Los artículos se publican en inglés.

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51 ARTÍCULOS
Liderazgo y Gobernanza · 01

Complex programmes: govern through decisions

A state-of-the-art executive analysis of complex programmes: govern through decisions: what has changed, where organisations lose control and which decisions create measurable progress.

15 July 2026 · 3 min readLeer el artículo en inglés
Transformación · 02

Adoption: measure value, not communication

A state-of-the-art executive analysis of adoption: measure value, not communication: what has changed, where organisations lose control and which decisions create measurable progress.

15 June 2026 · 3 min readLeer el artículo en inglés
Transformación · 03

IT carve-outs: separate without disrupting the business

A state-of-the-art executive analysis of it carve-outs: separate without disrupting the business: what has changed, where organisations lose control and which decisions create measurable progress.

15 May 2026 · 4 min readLeer el artículo en inglés
Liderazgo y Gobernanza · 04

Crisis leadership: decide without over-managing

A state-of-the-art executive analysis of crisis leadership: decide without over-managing: what has changed, where organisations lose control and which decisions create measurable progress.

15 April 2026 · 3 min readLeer el artículo en inglés
Transformación · 05

The first 30 days of an interim leadership mandate

A state-of-the-art executive analysis of the first 30 days of an interim leadership mandate: what has changed, where organisations lose control and which decisions create measurable progress.

15 March 2026 · 4 min readLeer el artículo en inglés
Transformación · 06

Interim management in 2026: a more selective market

A state-of-the-art executive analysis of interim management in 2026: a more selective market: what has changed, where organisations lose control and which decisions create measurable progress.

15 February 2026 · 4 min readLeer el artículo en inglés
IA y Datos · 07

Non-human identities: the next security blind spot

A state-of-the-art executive analysis of non-human identities: the next security blind spot: what has changed, where organisations lose control and which decisions create measurable progress.

15 January 2026 · 4 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 08

Ransomware: design recovery before the crisis

A state-of-the-art executive analysis of ransomware: design recovery before the crisis: what has changed, where organisations lose control and which decisions create measurable progress.

15 December 2025 · 4 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 09

Third-party cyber risk: governing dependency

A state-of-the-art executive analysis of third-party cyber risk: governing dependency: what has changed, where organisations lose control and which decisions create measurable progress.

15 November 2025 · 4 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 10

Cyber Resilience Act: the hidden September 2026 deadline

A state-of-the-art executive analysis of cyber resilience act: the hidden september 2026 deadline: what has changed, where organisations lose control and which decisions create measurable progress.

15 October 2025 · 4 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 11

NIS2: cybersecurity reaches the boardroom

A state-of-the-art executive analysis of nis2: cybersecurity reaches the boardroom: what has changed, where organisations lose control and which decisions create measurable progress.

15 September 2025 · 4 min readLeer el artículo en inglés
IT, Cloud y Servicios · 12

FinOps: from cloud cost to service value

A state-of-the-art executive analysis of finops: from cloud cost to service value: what has changed, where organisations lose control and which decisions create measurable progress.

15 August 2025 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 13

Observability and AIOps: fewer alerts, better decisions

A state-of-the-art executive analysis of observability and aiops: fewer alerts, better decisions: what has changed, where organisations lose control and which decisions create measurable progress.

15 July 2025 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 14

XLAs: extending SLAs without losing rigour

A state-of-the-art executive analysis of xlas: extending slas without losing rigour: what has changed, where organisations lose control and which decisions create measurable progress.

15 June 2025 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 15

ITSM and product operating models: reconciling flow and control

A state-of-the-art executive analysis of itsm and product operating models: reconciling flow and control: what has changed, where organisations lose control and which decisions create measurable progress.

15 May 2025 · 4 min readLeer el artículo en inglés
IA y Datos · 16

AI in ITSM: from chatbot to decision system

A state-of-the-art executive analysis of ai in itsm: from chatbot to decision system: what has changed, where organisations lose control and which decisions create measurable progress.

15 April 2025 · 4 min readLeer el artículo en inglés
IA y Datos · 17

AI in OT: accelerate without losing control

A state-of-the-art executive analysis of ai in ot: accelerate without losing control: what has changed, where organisations lose control and which decisions create measurable progress.

15 March 2025 · 4 min readLeer el artículo en inglés
Industria y OT · 18

OT segmentation: moving beyond the theoretical model

A state-of-the-art executive analysis of ot segmentation: moving beyond the theoretical model: what has changed, where organisations lose control and which decisions create measurable progress.

15 February 2025 · 4 min readLeer el artículo en inglés
Industria y OT · 19

OT asset inventory: see before you protect

A state-of-the-art executive analysis of ot asset inventory: see before you protect: what has changed, where organisations lose control and which decisions create measurable progress.

15 January 2025 · 4 min readLeer el artículo en inglés
Industria y OT · 20

IT/OT convergence: governance before technology

A state-of-the-art executive analysis of it/ot convergence: governance before technology: what has changed, where organisations lose control and which decisions create measurable progress.

15 December 2024 · 3 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 21

Post-quantum security: start with crypto-agility

A state-of-the-art executive analysis of post-quantum security: start with crypto-agility: what has changed, where organisations lose control and which decisions create measurable progress.

15 November 2024 · 3 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 22

Software supply chains: making components governable

A state-of-the-art executive analysis of software supply chains: making components governable: what has changed, where organisations lose control and which decisions create measurable progress.

15 October 2024 · 4 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 23

Remote OT access: secure maintenance without stopping production

A state-of-the-art executive analysis of remote ot access: secure maintenance without stopping production: what has changed, where organisations lose control and which decisions create measurable progress.

15 September 2024 · 4 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 24

Cyber recovery: rebuilding in a trusted environment

A state-of-the-art executive analysis of cyber recovery: rebuilding in a trusted environment: what has changed, where organisations lose control and which decisions create measurable progress.

15 August 2024 · 4 min readLeer el artículo en inglés
Industria y OT · 25

Systems validation: from evidence volume to risk assurance

A state-of-the-art executive analysis of systems validation: from evidence volume to risk assurance: what has changed, where organisations lose control and which decisions create measurable progress.

15 July 2024 · 4 min readLeer el artículo en inglés
Liderazgo y Gobernanza · 26

Global teams: creating proximity without co-location

A state-of-the-art executive analysis of global teams: creating proximity without co-location: what has changed, where organisations lose control and which decisions create measurable progress.

15 June 2024 · 3 min readLeer el artículo en inglés
Transformación · 27

Change saturation: managing organisational capacity

A state-of-the-art executive analysis of change saturation: managing organisational capacity: what has changed, where organisations lose control and which decisions create measurable progress.

15 May 2024 · 3 min readLeer el artículo en inglés
IA y Datos · 28

AI skills: train people to decide, not merely to prompt

A state-of-the-art executive analysis of ai skills: train people to decide, not merely to prompt: what has changed, where organisations lose control and which decisions create measurable progress.

15 April 2024 · 4 min readLeer el artículo en inglés
IT, Cloud y Servicios · 29

Responsible digital: moving beyond the carbon dashboard

A state-of-the-art executive analysis of responsible digital: moving beyond the carbon dashboard: what has changed, where organisations lose control and which decisions create measurable progress.

15 March 2024 · 3 min readLeer el artículo en inglés
Transformación · 30

TSA exit: the real test of autonomy

A state-of-the-art executive analysis of tsa exit: the real test of autonomy: what has changed, where organisations lose control and which decisions create measurable progress.

15 February 2024 · 4 min readLeer el artículo en inglés
Transformación · 31

Post-merger integration: preserving value while unifying

A state-of-the-art executive analysis of post-merger integration: preserving value while unifying: what has changed, where organisations lose control and which decisions create measurable progress.

15 January 2024 · 4 min readLeer el artículo en inglés
Liderazgo y Gobernanza · 32

Crisis communication: reduce uncertainty without over-promising

A state-of-the-art executive analysis of crisis communication: reduce uncertainty without over-promising: what has changed, where organisations lose control and which decisions create measurable progress.

15 December 2023 · 3 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 33

Business continuity: think in critical services

A state-of-the-art executive analysis of business continuity: think in critical services: what has changed, where organisations lose control and which decisions create measurable progress.

15 November 2023 · 4 min readLeer el artículo en inglés
IT, Cloud y Servicios · 34

IT operating models: organising end-to-end accountability

A state-of-the-art executive analysis of it operating models: organising end-to-end accountability: what has changed, where organisations lose control and which decisions create measurable progress.

15 October 2023 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 35

Enterprise architecture: restoring the power to decide

A state-of-the-art executive analysis of enterprise architecture: restoring the power to decide: what has changed, where organisations lose control and which decisions create measurable progress.

15 September 2023 · 3 min readLeer el artículo en inglés
Liderazgo y Gobernanza · 36

Portfolio prioritisation when everything is a priority

A state-of-the-art executive analysis of portfolio prioritisation when everything is a priority: what has changed, where organisations lose control and which decisions create measurable progress.

15 August 2023 · 4 min readLeer el artículo en inglés
Transformación · 37

Benefits realisation: regaining control of value

A state-of-the-art executive analysis of benefits realisation: regaining control of value: what has changed, where organisations lose control and which decisions create measurable progress.

15 July 2023 · 3 min readLeer el artículo en inglés
Liderazgo y Gobernanza · 38

Strategic PMO: less reporting, more decisions

A state-of-the-art executive analysis of strategic pmo: less reporting, more decisions: what has changed, where organisations lose control and which decisions create measurable progress.

15 June 2023 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 39

Multi-sourcing: integration cannot be outsourced

A state-of-the-art executive analysis of multi-sourcing: integration cannot be outsourced: what has changed, where organisations lose control and which decisions create measurable progress.

15 May 2023 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 40

Vendor management: moving beyond SLA governance

A state-of-the-art executive analysis of vendor management: moving beyond sla governance: what has changed, where organisations lose control and which decisions create measurable progress.

15 April 2023 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 41

CLM: turning contracts into operational data

A state-of-the-art executive analysis of clm: turning contracts into operational data: what has changed, where organisations lose control and which decisions create measurable progress.

15 March 2023 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 42

E-invoicing: a data programme before a tax programme

A state-of-the-art executive analysis of e-invoicing: a data programme before a tax programme: what has changed, where organisations lose control and which decisions create measurable progress.

15 February 2023 · 4 min readLeer el artículo en inglés
Industria y OT · 43

eQMS: digitising quality without digitising bureaucracy

A state-of-the-art executive analysis of eqms: digitising quality without digitising bureaucracy: what has changed, where organisations lose control and which decisions create measurable progress.

15 January 2023 · 4 min readLeer el artículo en inglés
Transformación · 44

ERP modernisation without making the business serve the software

A state-of-the-art executive analysis of erp modernisation without making the business serve the software: what has changed, where organisations lose control and which decisions create measurable progress.

15 December 2022 · 4 min readLeer el artículo en inglés
IT, Cloud y Servicios · 45

Platform engineering: reducing cognitive load

A state-of-the-art executive analysis of platform engineering: reducing cognitive load: what has changed, where organisations lose control and which decisions create measurable progress.

15 November 2022 · 3 min readLeer el artículo en inglés
IT, Cloud y Servicios · 46

Cloud exit: prepare the way out before moving in

A state-of-the-art executive analysis of cloud exit: prepare the way out before moving in: what has changed, where organisations lose control and which decisions create measurable progress.

15 October 2022 · 4 min readLeer el artículo en inglés
IT, Cloud y Servicios · 47

Digital sovereignty: arbitrate rather than proclaim

A state-of-the-art executive analysis of digital sovereignty: arbitrate rather than proclaim: what has changed, where organisations lose control and which decisions create measurable progress.

15 September 2022 · 3 min readLeer el artículo en inglés
IA y Datos · 48

Data governance: the real prerequisite for AI

A state-of-the-art executive analysis of data governance: the real prerequisite for ai: what has changed, where organisations lose control and which decisions create measurable progress.

15 August 2022 · 4 min readLeer el artículo en inglés
IA y Datos · 49

Enterprise AI agents: from demonstration to operating model

A state-of-the-art executive analysis of enterprise ai agents: from demonstration to operating model: what has changed, where organisations lose control and which decisions create measurable progress.

15 July 2022 · 4 min readLeer el artículo en inglés
IA y Datos · 50

AI Act: govern use cases before governing models

A state-of-the-art executive analysis of ai act: govern use cases before governing models: what has changed, where organisations lose control and which decisions create measurable progress.

15 June 2022 · 4 min readLeer el artículo en inglés
Ciberseguridad y Resiliencia · 51

DORA: from compliance to demonstrated resilience

A state-of-the-art executive analysis of dora: from compliance to demonstrated resilience: what has changed, where organisations lose control and which decisions create measurable progress.

15 May 2022 · 4 min readLeer el artículo en inglés