Privacy & personal data

Contact through the website

The form in this website version does not submit data to a CYTIZEN database: the button opens the user's email application with a pre-filled message. Information is processed only once the email is actually sent.

Data that may be processed

Name, company, professional email address, enquiry topic and information voluntarily included in the message.

Purposes and legal basis

Data received is used to answer enquiries, prepare proposals, manage pre-contract discussions and, where relevant, the professional relationship. Depending on context, processing is based on requested pre-contractual steps and/or legitimate interests in managing B2B relationships.

Data controller

The CYTIZEN Services or CYTIZEN Solutions sole proprietorship concerned by the enquiry or relationship. Common contact: contact@cytizen.fr.

Retention

Data is kept for as long as necessary to handle the enquiry and professional relationship. Prospect data may be retained for up to three years after the last contact, unless legal obligations or an ongoing contractual relationship require longer retention.

Cookies and analytics

This website version does not use advertising cookies or non-essential audience measurement. The production hosting provider may keep technical logs strictly necessary for security and operation.

Your rights

Subject to the GDPR, you may request access, rectification or erasure of your personal data, restriction of processing and object to certain processing. Contact: contact@cytizen.fr. You may also lodge a complaint with the French data-protection authority (CNIL).

Last updated: 27 August 2026.