Business case & roadmap
Scenarios, value, cost, risk, dependencies, roadmap and Go / No-Go criteria.
Programme leadership focused on outcomes.
Business / IT governance
Operating model, RACI, forums, integrated plan, RAID and executive decisions.
Delivery & adoption
Vendors, integrations, testing, cutover, hypercare, country rollouts and change.
DOCUMENTED CAREER
International programmes and transformation at scale.
Over 25 years in IT, leading programmes, transformations and operations involving 10 to 150 people across pharmaceuticals, industry, banking and insurance. The career includes creating a European shared-service centre and datacentre spanning 18 countries.
Experience summarised from Cyril Zenouda’s documented professional history.
Contexts are condensed; confidential details and unpublished results are not disclosed.